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Shipping Policy

The transport of the purchased items will be done through a courier company.
Delivery times will be generally of a maximum of 5 working days. These deadlines may
vary depending on the specific circumstances of each order, such as the availability of the
chosen product or the shipping area. Also, in exceptional circumstances this period could
be altered by extraordinary incidents in the carrier or by difficulties in the delivery of the
merchandise. In these cases, the delivery time can be up to 10 working days.
To avoid incidents in the delivery (wrong addresses, inability to find someone at home etc.),
it is essential to fill in the corresponding form correctly.
Baimara´s responsibility is limited in cases of force majeure (strikes, adverse weather
events that prevent normal traffic by land, sea or air, ...). In these cases, the deadlines

indicated above cannot be fulfilled so that orders will be delivered as soon as possible.
Delivery times depend on the order and shipping management time, which may vary
depending on the distribution network provided by the transport agencies in each region. At
the time of delivery the Customer must not make any payment.
The delivery times of an order, under normal conditions, will be made within 24 hours of the
first subsequent working day.
Baimara assumes no responsibility for the consequences of possible shipping delays.
Our carriers try to deliver to the address provided by the customer, during business hours.
It is the client´s responsibility to be present at the delivery address provided.
In case of not locating the recipient in the place indicated in the order, the transport agency
leaves a notice with a telephone so that it can specify the exact date, time and place of the
second delivery attempt and, failing that, it will perform the next business day. If after this
delivery is not achieved, the carrier will return the package to origin, and Baimara will
refund the amount of the order, deducting the costs associated with the return.

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